What is a digital debit card?


As an indi user you not only get a sleek physical debit card for your wallet but also a digital debit card that can be accessed at any time in the indi mobile banking app. So, what exactly is a digital debit card and how should you use it?

What is a digital debit card? 

The idea of a digital debit card is simple: It’s a digital version of your physical debit card. It can be used for online purchases and at points of sale where digital wallets are accepted. Simply save it to your Apple Wallet or Google Pay and use it for contactless payment at participating businesses.

Your digital debit card details are available whenever you want to access them in the indi mobile banking app.

Your physical debit card will still come in handy, of course – you may need it for in-person purchases when mobile wallets aren’t accepted, for ATM transactions, or for cash deposits. But the digital debit card feature is a quick and convenient option.

3 reasons to use your digital debit card:

1. Ease of use

Don’t worry about forgetting your debit card at home when you’re out and about. If you’re making a purchase at a business that accepts digital wallets, you can use your digital debit card to pay for your purchase.  

2. Security

When you use your digital debit card, you don’t have to worry about losing your debit card. It’s easy to accidentally leave your debit card at a store or a gas station. Or maybe you’ve misplaced your card in your home and can’t find it. Regardless of the reason, if you have your phone with the indi mobile banking app, you can access your debit card at any time.

If you’ve lost your physical debit card, be sure to let us know, and we’ll send you a replacement right away. Did you know you can also freeze and unfreeze your card in the indi mobile banking app? It’s a great way to protect your account details if you’re unsure if you’ve misplaced your card.

We discussed some of our Security Dos and Don’ts in a previous post. Check it out here!

3. Hygiene

In an era of heightened hygiene practices and sanitizing our hands 1,000 times per day (p.s. can someone pass the moisturizer??), it’s nice to be able to your card through your smartphone for contactless payments.

Simply hold your phone with digital wallet near the point of sale, verify your identity with your PIN, fingerprint, or face scan, and your payment will be complete!

Have questions about how to use your digital debit card or request a replacement for your physical debit card? Use the Message Support portal in the indi mobile banking app and we’ll get back to you right away.


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